Emotional Intelligence at Workplace
Course Description
Emotional intelligence, as defined in the dictionary, is the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically. Studies indicate that it should be treated seriously when used in the workplace.
Why is emotional intelligence a demanded quality in the workplace?
We will examine the distinction between Emotional Intelligence and Intelligence Quotient in this course. The four domains of emotional intelligence will also be covered. We'll use the techniques to control your emotional state as a leader as well. Finally, we will consider how a leader may control the emotional climate.
What you'll learn
Define Emotional Intelligence and its importance in the workplace
Measure and devlop your own emotional inteligence
Understand the neuroscience of emotions and how to use them to be more effective
Decode the messages of emotions
Respond rather than reacting to emotions
Build emotional self-awareness
Discover the benefits of emotional intelligence
Set your goals for future success.
Who this course is for:
Professionals who want to boost their edge for success by increasing their people skills, self-management, and decision making
Leaders seeking to increase team engagement and performance through evidence-based techniques
Individuals who like to focus on how their thoughts and actions affect others, and who are willing to make changes to themselves first
After the course, you'll leave with...
Describe the differences between emotional and intellectual intelligence, as well as what they are and what they are not.
Explain the advantages of emotional intelligence in the contexts of the workplace and the home with specific case study outcomes.
Describe the neurobiology of emotions and the effects they have on the body and brain.
Using a straightforward tool, decipher the messages of emotions to help you sort through difficult emotions at any time.
Gain the capacity to handle emotions with ease by using a strong framework that can be applied in professional settings.
Increase awareness with practical emotional literacy and pattern recognition tools
Using the results of the Six Seconds emotional intelligence test, you can assess your own emotional intelligence.
Set emotional intelligence objectives for the future and create an action plan to get you past this course.
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